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SoulChoice Privacy Policy

This is a courtesy translation. In case of discrepancies, the Russian version prevails.

Revision date: 28 August 2026

This Privacy Policy describes how the SoulChoice application ("we", "us", "our") collects, uses and protects your personal data.

1. What data we collect

Phone number — for registration and sign-in via a one-time (OTP) code
Name, age, city — to create your profile
Profile photos and a selfie — for identity verification
City (entered by you manually; GPS data is not collected)
E-mail (optional) — for receipts, subscription notifications and, with separate consent, e-mails about the service
Chat messages, responses and invitations — for the operation of the service and the handling of complaints
Technical data: IP address, device identifiers, push token, crash reports (Firebase Crashlytics), usage events (AppMetrica)
Payment details: the fact and amount of a payment, masked card number (****1234). The full card number is not available to us
Records of violations: warnings, complaints, no-show marks for meetings
Application usage data — to improve the service (via Yandex AppMetrica)

The website soulchoice.app does not use tracking cookies or third-party advertising counters. The only thing stored in your browser is the selected interface language (localStorage); this is a functional setting that is not sent to the server.

2. How we use the data

To provide the application's features (finding company, sending invitations)
To verify users and ensure safety
To send push notifications about new invitations
To improve the quality of the service and fix errors

3. Data storage

All personal data is stored on servers in Russia (Moscow, Timeweb) in accordance with the requirements of Federal Law No. 242-FZ on the localisation of personal data.

Encrypted backups are stored in Yandex Object Storage (Russia) for up to 14 days. The selfie is kept in a closed storage, is checked manually by a moderator (without facial-recognition algorithms), is never shown to anyone and is deleted together with the account.

3.1. Retention periods

Profile, photos, chats — until the account is deleted. Closed invitations without matches — deleted within one hour. Copies of messages from chats closed due to blocking — 90 days (only for handling complaints). Error logs and invitation-creation logs — 30 days, sign-in code log — 2 days, push-notification log — 14 days. Payment records — 5 years (tax legislation).

4. Transfer of data to third parties

We do not sell or transfer your data to third parties, except:

ООО «СМС.РУ» — SMS and voice sign-in codes
Google LLC (Firebase Cloud Messaging, Crashlytics) — delivery of push notifications and crash reports. The push token and the sender name are processed on Google servers outside the Russian Federation (cross-border transfer); the text of messages is not transferred
VK LLC (RuStore push notification service, VK PNS) — delivery of push notifications to devices without Google services. The push token and the notification title and text (including the sender name) are processed on servers in Russia; the text of chat messages is not transferred
АО «Яндекс» (AppMetrica, Object Storage) — usage analytics, backups
ООО «Банк Точка» — acceptance of payments; card data is processed by the bank
ООО «ТАЙМВЭБ.КЛАУД» — hosting of servers and e-mail notifications

4.1. Automated decisions and moderation

The service automatically: rejects texts containing contact details and links outside the chat, limits the number of sign-in codes and gift invitations, and suspends an account after two confirmed no-shows for meetings (after a no-show for a meeting with a gift — immediately). You have the right to contest such a decision by writing to the support address given below; the request is reviewed by a human. When a complaint is received, a moderator may review the correspondence in the disputed chat.

5. Account deletion

The account is deleted immediately from the application (Settings → Delete account): profile, photos, selfie, phone number and subscription (auto-renewal is switched off). Your messages remain with your chat partners signed "Deleted user" without any link to you; payment and complaint records are anonymised; copies in backups disappear within 14 days. The card token is held by the bank and is deleted on request.

6. Security

We use encryption in transit (HTTPS) and take technical measures to protect your information.

7. User rights

You have the right to request access to your data, its correction or deletion. To do so, write to us at: support@soulchoice.app

Requests are answered within 10 business days. Consent to processing may be withdrawn in the same way; a complaint may be filed with Roskomnadzor. Operator notification in the Roskomnadzor register No. 100344985.

8. Personal data operator

The personal data operator is:

Индивидуальный предприниматель Аладаг Мустафа (sole proprietor Aladag Mustafa)
ИНН (TIN): 773434444897
ОГРНИП: 326774600434708
Registration date: 17.06.2026
Registering authority: МИФНС России № 46 по г. Москве
Tax authority: ИФНС России № 26 по г. Москве
E-mail: support@soulchoice.app

9. Contacts

For questions on privacy and personal data processing: support@soulchoice.app

10. Changes to the policy

We may update this policy. In case of material changes you will be notified through the application.